Your privacy matters to us. This Privacy Policy explains exactly what personal data restbet collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
These highlights summarise the most important points. The full Privacy Policy below is the legally binding document and should be read in its entirety.
restbet uses industry-standard SSL/TLS encryption and secure data storage to protect your personal information. Your data is never sold to third-party advertisers or data brokers.
restbet fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject are protected under Philippine law.
restbet does not sell, rent, or trade your personal data to any third party for marketing purposes. Data sharing is limited strictly to what is necessary to operate the platform and comply with regulations.
You have the right to request a copy of the personal data restbet holds about you at any time. Submit a data access request through our support team and we will respond within fifteen (15) business days.
Subject to legal retention obligations, you may request deletion of your personal data. restbet will process erasure requests within thirty (30) days and confirm completion in writing.
restbet uses cookies to improve your experience and analyse platform usage. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
1.1 This Privacy Policy ("Policy") describes how restbet ("restbet," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player") who access or use the restbet online gaming platform at restbet.club.
1.2 restbet takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.
1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. By registering an account or using the restbet Platform, you acknowledge that you have read and understood this Privacy Policy.
2.1 For the purposes of the Data Privacy Act of 2012, restbet is the personal information controller responsible for your personal data collected through the Platform.
2.2 Our designated Data Protection Officer ("DPO") oversees compliance with this Policy and applicable data privacy laws. You may contact our DPO at any time using the contact details provided in Section 14 of this Policy.
3.1 restbet collects personal data that you provide directly, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:
3.2 restbet does not intentionally collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance purposes, in which case such data is handled with heightened security measures.
4.1 restbet uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data include:
4.2 restbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
5.1 Under the Data Privacy Act of 2012, restbet processes your personal data on the following legal bases:
6.1 restbet does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
6.2 All third parties with whom restbet shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond what is strictly necessary.
6.3 In the event of a merger, acquisition, or sale of all or part of restbet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
7.1 restbet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.
7.2 The following general retention periods apply:
7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with restbet's data disposal procedures.
8.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by restbet:
8.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. restbet will respond to all data subject requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.
8.3 Please note that certain rights are subject to limitations under applicable law. For example, restbet may be required to retain certain data for regulatory compliance purposes even where an erasure request is submitted.
9.1 restbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The types of cookies we use include:
9.2 You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
9.3 restbet does not use cookies to track your activity on third-party websites unrelated to the Platform.
10.1 restbet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, restbet will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
10.3 While restbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying restbet immediately if you suspect unauthorised access to your account.
11.1 The restbet Platform is strictly intended for persons aged twenty-one (21) years and above. restbet does not knowingly collect personal data from individuals under the age of 21.
11.2 If restbet becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact our support team immediately.
11.3 Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
12.1 In some cases, your personal data may be transferred to, stored, or processed in countries outside the Philippines — for example, where our game providers or cloud infrastructure providers are based in other jurisdictions.
12.2 Where such transfers occur, restbet ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognised as providing adequate data protection.
12.3 By using the restbet Platform, you consent to the transfer of your personal data as described in this Section, subject to the safeguards described above.
13.1 restbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
13.2 The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how restbet protects your personal data.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way restbet handles your personal data, please contact our Data Protection Officer:
14.2 For general support enquiries, you may also reach our customer support team at [email protected] or via the live chat feature on the Platform, available 24 hours a day, 7 days a week.
14.3 Complaints to the National Privacy Commission. If you believe that restbet has violated your data privacy rights and we have been unable to resolve your concern to your satisfaction, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines:
14.4 restbet will cooperate fully with any NPC investigation and will implement any remedial measures directed by the Commission.
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